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🚚 Enjoy Free Shipping On Orders Over $75
🚚 Enjoy Free Shipping On Orders Over $75

Shipping And Returns

At Your Dream Shop, we strive to provide a seamless shopping experience for our customers. This includes ensuring that our shipping and returns processes are efficient and convenient. Read on to learn more about our shipping and returns policies.

Shipping

Shipping Destinations:

  • Customers within the United States and U.S. territories
  • Including P.O. Boxes
  • All US Military bases, APO/FPO
  • Puerto Rico, Guam, and U.S. Virgin Islands

Shipping Costs:

Shipping costs range from $3.99 to $14.99 and depend on the total order weight. We strive to offer competitive shipping rates to ensure that you receive your items at an affordable price.

Shipping Time:

Once your order is placed, please allow 5-10 business days for your items to arrive. We work diligently to process and ship your order as quickly as possible, so you can start enjoying your new clothing items.

Returns

Return Eligibility:

We accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. Please note that we do not accept exchanges of any kind.

Return Window:

To qualify for a full refund, return requests must be initiated within 7 days of receiving all items in the order. The return package must be shipped back to us within 7 days of submission.

If your order was split into multiple packages, the return window starts from the time of the final package delivery date and time.

Return Process:

  • Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
  • Shipping and handling charges are non-refundable.
  • Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
  • Please allow Your Dream Shop 5-7 business days from the day we receive the returned package to process your refund.

Exceptions

Please note that certain items cannot be returned due to hygiene and safety reasons. These items include:

  • Beauty products
  • Bodysuits
  • Face masks
  • Intimates/Lingerie
  • Jewelry
  • Swimwear

If you have any questions or concerns about a specific item, please get in touch with us. Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 Day Cooling Off Period

If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at DreamShop4You.net@gmail.com.

For any further questions or assistance, please don't hesitate to reach out to us. We are here to ensure your satisfaction with our products and services.